How To Solve Impossible Problems (course)

I help left-brained experts get sh*t done.

Working effectively is no longer about expertise. 

If you’re like most experts I work with, the problems you face in your organization far exceed “complicated.”

And the solutions to them aren't just , they're . I know that sounds wonky, but it's actually quite simple:

It's not about having an idea for a better technical solution; it's about skillfully sharing your perspective, listening to others, and moving your organization along on a journey. 

To solve your biggest problems, you need to work across silos. You need cooperation and true collaboration. And you need the ability to reliably influence (and be influenced by!) others.

And you need to do all this while attending back-to-back meetings, juggling competing commitments, and adapting to new technologies, design requirements, and competitive forces.

In short, you need a fundamentally different approach that discovers new solutions and changes the way people work together.

You’ll learn about this new approach, which I call Engagement First™, in this course.

But you’ll get to do so much more than that.

You’ll map out your own Change Journey™, which will teach you the exact steps to create influence in your organization.

You’ll shift your mindset and get curious about the experience of those around you even as you become a more effective advocate for a better way to do things..

Finally, you’ll have the opportunity to practice your skills and reflect in a supportive environment — the true pathway to mastery.

During the pandemic, many of us learned how fast our teams and companies could move to adopt radical changes in how we worked. We sprinted through a marathon.

The opportunity now is to systematize your approach, and learn to create positive change at scale (without pushing yourself and your team in the process).

This course will teach you how.

The Foundational Course is a 4-module course that teaches your the Engagement First™ framework, will help you scale your influence, and create positive change at your work.

WHAT IS ENGAGEMENT FIRST™?

Engagement First™ is a framework that helps experts solve their most challenging problems by providing a structured approach to curiosity and experimentation. Solving an impossible problem means that you’ll have to learn to influence and engage at scale (instead of pushing to get people to buy-in to your solution). Engagement First™ helps you do just that.

STEP 1: Map your network — understand who needs to be a part of the Change Journey™ that you’re guiding and identify influencers who can help you see the problem more clearly and shape your approach to solving it.

STEP 2: Meet people where they are. You’ll learn how change follows a cycle, and if you try to push people too fast, you’ll get stuck. You’ll get curious about the experience of others even as you influence how they see the problem and possible solutions.

STEP 3: Celebrate resistance — I know, I know. Nobody likes resistance. But if you learn exactly how it works and how to understand it you will start to see it as one of the most effective sources of data about your change journey.

STEP 4: Engage. Too often we think in terms of monolithic solutions (if only everyone would start doing things differently, things would get better!). But monolithic solutions often fail because they’re not battle tested. Sure, the technology behind them might be solid, but to invite change in your organization you’ve got to help other people see the benefits of a change. And the best way to do that is to engage and co-create solutions with others.